Our Licence
At Venture Insurance Brokers Ltd, we’re proud to operate as a registered financial advice provider (Authorised Body) under a full licence granted on 11 June 2025, with registration number FSP1009673. Our work is regulated by the Financial Markets Authority (FMA). You can explore more about our registration here.
Our team at Venture Insurance Brokers Ltd (or simply “we” or “us”) are authorised to deliver financial advice services under the Financial Advice Provider Class 2 Licence held by Community Broker Network NZ Limited, trading as CBN NZ (previously known as Folio.Insure Ltd), registration number FSP1003687.
Our licence requires us to:
- keep records of all financial advice;
- have an internal process for resolving client complaints;
- provide reporting to regulatory authorities;
- perform due diligence on any supplier we outsource to;
- maintain a business continuity plan including maintaining technology security;
- comply with the Financial Markets Conduct Act requirements for licensees; and
- notify FMA of material changes to our financial advice service.
Nature and Scope of Our Advice
Our advisers are skilled in providing guidance on a variety of insurance products — commercial, domestic, and personal — often grouped as Fire and General Insurance. We’re here to help you protect your income, assets, and liabilities, reducing the financial impact if the unexpected happens.
We focus solely on General Insurance and do not offer advice on Life and Health Insurance, Investments, Kiwisaver, Medical Insurance, or Mortgages. However, if you need advice on these products, we’re happy to connect you with a trusted specialist.
CBN NZ is affiliated with Steadfast NZ Limited (Steadfast), which supports us in delivering high-quality advice through purchasing advantages and enhanced service support.
Adviser Duties
Our Duties to You
Under the Financial Markets Conduct Act 2013, Venture Insurance Brokers Ltd, CBN NZ, and anyone advising on their behalf are committed to:
- Giving priority to your interests by taking all reasonable steps to ensure our advice is not materially influenced by our own interests.
- Exercising care, diligence, and skill in providing you with advice.
- Meeting standards of competence, knowledge, and skill as set by the Code of Professional Conduct for Financial Advice Services.
- Meeting standards of ethical behaviour, conduct, and client care as set by the same Code.
For more details on these obligations, feel free to contact us or visit the FMA website.
Fees, Expenses, or Other Costs
We earn through a combination of fees and commissions. Fees are based on the time and complexity involved in setting up your policy, and any adjustments or cancellations during the policy term may incur a fee as outlined on your invoice.
CBN NZ retains a portion of these fees for professional support.
If you decide to proceed with our advice and we arrange insurance on your behalf, a service fee may apply.
A $50 + GST document charge applies to all new business, renewals, and endorsement transactions.
When required, the total of these fees will be clearly stated on your quote and final invoice. You’ll need to settle these in line with the invoice payment, by the due date.
If you choose a Premium Funding arrangement, the fee could be included in your monthly payments via the funding company.
Any additional charges, like credit card fees, will be disclosed in our recommendations.
Conflicts of Interest / Incentives
We may receive a commission from providers based on your premium. If your policy is cancelled, this commission may be retained. Any referral fees we pay to partners are based on commission arrangements.
If a conflict of interest arises, we will promptly disclose it and prioritise your interests.
Our advisers are dedicated to acting in your best interests, supported by a conflicts and gifts register to maintain transparency.
Complaints Handling & Dispute Resolution
If you have feedback or concerns, please first discuss this with your adviser. You can also refer to our full Complaints and Disputes process. We’re here to resolve issues efficiently and transparently.
Premium Funding
To make payments easier, we offer premium funding, allowing you to pay in instalments. Please note that premium funders charge interest and can cancel policies for non-payment. In these arrangements, the funding company may pay us a commission on the amount funded, with CBN NZ retaining a portion.
Glossary
- Authorised Body: An authorised and registered entity, named on a provider’s licence, enabling them to offer licensed services without needing their own licence.
- Financial Adviser: A registered and qualified financial adviser with skill, experience, and scope in specific market products and financial services.
- Financial Advice: Recommendations regarding suitable financial advice products for you.
- Financial Markets Authority (FMA): NZ’s regulatory body overseeing financial services and securities markets.
Last updated 27 September 2025 | Version 2.0